Arrival directions from Cozumel airport
If you are arriving directly at the international airport of Cozumel, you have three options to come to Los Alcatraces Cozumel. One is to take the airport vans that are located on the street just outside of the arrival area. The ticket office is inside the building, to the right of the doors. You have to ask for a ticket to downtown (centro). Now head to the street and ask any driver which van goes to downtown (centro). Tell your driver our hotel name and address: 25 av. Sur # 799 between (entre) 7 and 11 streets (calles). They charge $8 per person.
The 2nd option is to rent a car at the airport. If you rent a car, the easiest way is to come out of the airport loop by taking the airport road to your right (west, to the ocean). Drive approximately 9 blocks and turn left on 25 ave norte. Drive 15 blocks and park on the right side of the street at 25 av. Sur # 799 between (entre) 7 and 11 streets (calles).
The 3rd option is to follow the lone exit road from the airport. When you arrive at the Roundabout with the Bird Statue in the middle, you need to cross to the other side and flag down a taxi. You should be able to negotiate a fare less than 50 pesos for two people.
Arrival directions from Cancun airport
If you are flying to the international airport of Cancun, you will have to get transportation from the airport to the town of Playa del Carmen. Direct Buses from Cancun Airport are available to Playa del Carmen. Your cost for the bus ride will be approximate $10 per person. The airport taxis will charge you a lot more to take you to Playa del Carmen.
Once in Playa del Carmen, you will have to take the ferry to Cozumel. The ferry service starts at 7am, 8am, 10am, 11am, 12pm, 1pm, 3pm, 5pm, 6pm, 7pm, 8pm, and 10pm. Your cost for the ferry ride will be approximate $12 per person. Taxis are readily available (unless you came over on the 10 pm ferry) on the left side of the pier once you exit to transport you to our hotel. Tell your driver our hotel name and address: 25 av. Sur # 799 between (entre) 7 and 11 streets (calles).